How to Write a Good Customer Service Resume

Posted by Nelson Bay Resume on 28 Nov 2024

Making a professional customer service profile or CV (Curriculum Vitae) is about highlighting your pertinent experiences and abilities. A well-written CV or resume and a well-written cover letter, along with a professional LinkedIn profile, could make a the difference in obtaining an interview. We at Nelson Bay Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization services to help your profile stand out your crowd. In this article, we’ll explain how to present customer service in a resume or CV. It will also highlight your customer service abilities on a resume or CV, and provide tips on what to write about customer service abilities.

How do you describe customer service on a resume or CV?

In describing your customer service experience, you should focus on specific work duties and responsibilities. Utilize action verbs like "assisted," "resolved," or "responded," to describe your tasks. Also, be sure to include any pertinent metrics, such a satisfaction levels of customers to demonstrate your impact.

How do you show your customer service capabilities in a resume or CV:

Alongside the description of your experience, it’s also important to emphasize specific skills that relate to customer service, like communicating and problem-solving skills. Include any relevant certifications or training that you have, for instance, a client service course or a certificate within a specific customer service software.

What should I write about when it comes to customer services skills?

When you write about your customer service abilities, concentrate on the most vital and relevant skills needed for the job you’re applying for. For example, if your job involves a lot telephone communication, emphasize your knowledge and skills for customer service by phone.

How can I document my personal experience as a customer:

When writing about your experience with your customer service experience, you should use specific examples and quantify your achievements. As an example, instead of using the phrase "Helped customers with their queries," say "Assisted an average of 50 customers per day by answering their queries, which resulted in a 95% customer satisfaction rating."

Following these steps follow these suggestions to create an excellent customer service resume your CV and cover letters and LinkedIn profile that shows your skills and experience and make you a good potential candidate for roles in customer service. Make sure it is important to edit and proofread your resume, CV and cover letter before you submit it. You may also consider soliciting help from an expert at Nelson Bay Resume if you need assistance.

Looking for a new career, I highly recommend to reach Nelson Bay Resume to do the perfect resume, CV & selection criteria. You will definitely land a job you want. I have used them 3-4 times so talking from experience.
Simran Gill
A wonderful team they have there at Nelson Bay resume - especially Tanya and Jaime. Tanya had made my super outdated resume look wonderful again and Jaime gave me an invaluable session and coaching on going for interviews. I highly recommend not only their resume writing services but also the interview coaching - especially for those who have been out of the workforce for a long time, it’ll definitely help one to be more confident and prepared for their next interview.
Meow Chan
Fantastic people to deal with, fast efficient service. Tanja updated my very outdated resume and cover letter. Outstanding work! Thank you so much!
Dean Wale
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
Thank you to everyone at Nelson Bay Resume for all your hard work and efforts! I had a very positive experience with you and I love what you have done for me. Thank you. Would highly recommend.
Nina A Majewski
Very professional, fast and affordable. Great Resume and CV. I shopped around and glad I did. Thank you Tanja and team!
Migaloo
I had an amazing experience with their service. This includes timely response, friendly service, professionalism, attention to details and high quality of the final product. Thank you for the wonderful experience.
Vaneeshal Shivali
I am very happy to have gone with Nelson Bay resume. Great customer service, and the work they put in writing resumes and cover letters is outstanding. Thank you!
Edmon Toma
Exceptional - Process was amazing - Tanja was very specific and strategic; Love the interaction!
Jin Simon Shin
I had Tanja write my personalised cover letter and resume, I cannot fault their quality and I'm hugely impressed it was worth every dollar. I'm just trying to make a career change and I feel this resume and cover letter were the missing link between me getting an interview or missing out. So well done to the team at Nelson Bay resumes and a personal shout out to Tanja.
Blake Karafilis
How To Write a Customer Service Resume

Resume

We provide professional resume writing services.

How To Write a Customer Service Resume

Cover Letter

We provide professional cover letter writing services.

How To Write a Customer Service Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How To Write a Customer Service Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our very seasoned resume writers will make sure your resume sticks out from the crowd.

We’re a team of highly qualified and experienced HR professionals, recruiters, and consultants who are dedicated to providing you with an excellent, well-written cover letter or resume.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast variety of industries and professions means that we can create a high-quality, powerful resume that meets your personal requirements.

Our end goal is to provide you with a striking and impressive resume that is correctly maximised for success in Nelson Bay‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be happy with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475