How to Write a Good Customer Service Resume
Making a professional customer service profile or CV (Curriculum Vitae) is about highlighting your pertinent experiences and abilities. A well-written CV or resume and a well-written cover letter, along with a professional LinkedIn profile, could make a the difference in obtaining an interview. We at Nelson Bay Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization services to help your profile stand out your crowd. In this article, we’ll explain how to present customer service in a resume or CV. It will also highlight your customer service abilities on a resume or CV, and provide tips on what to write about customer service abilities.
How do you describe customer service on a resume or CV?
In describing your customer service experience, you should focus on specific work duties and responsibilities. Utilize action verbs like "assisted," "resolved," or "responded," to describe your tasks. Also, be sure to include any pertinent metrics, such a satisfaction levels of customers to demonstrate your impact.
How do you show your customer service capabilities in a resume or CV:
Alongside the description of your experience, it’s also important to emphasize specific skills that relate to customer service, like communicating and problem-solving skills. Include any relevant certifications or training that you have, for instance, a client service course or a certificate within a specific customer service software.
What should I write about when it comes to customer services skills?
When you write about your customer service abilities, concentrate on the most vital and relevant skills needed for the job you’re applying for. For example, if your job involves a lot telephone communication, emphasize your knowledge and skills for customer service by phone.
How can I document my personal experience as a customer:
When writing about your experience with your customer service experience, you should use specific examples and quantify your achievements. As an example, instead of using the phrase "Helped customers with their queries," say "Assisted an average of 50 customers per day by answering their queries, which resulted in a 95% customer satisfaction rating."
Following these steps follow these suggestions to create an excellent customer service resume your CV and cover letters and LinkedIn profile that shows your skills and experience and make you a good potential candidate for roles in customer service. Make sure it is important to edit and proofread your resume, CV and cover letter before you submit it. You may also consider soliciting help from an expert at Nelson Bay Resume if you need assistance.
